How CubeSA Integrated Systems collects, uses, protects and manages personal information in line with South Africa's Protection of Personal Information Act.
CubeSA Integrated Systems respects the privacy of clients, suppliers, website visitors and project contacts. This POPIA Privacy Notice explains what personal information we may collect, why we collect it, how we use it, how we protect it, and what rights you have regarding your personal information.
This notice applies to enquiries, quotations, site assessments, installations, support requests, equipment sales, after-sales support, and general communication through the CubeSA website, email, telephone, WhatsApp or in-person engagement.
Depending on your interaction with CubeSA, we may collect:
CubeSA processes personal information for specific, lawful and legitimate business purposes, including to:
CubeSA aims to process personal information according to the POPIA conditions for lawful processing, including accountability, processing limitation, purpose specification, further processing limitation, information quality, openness, security safeguards and data subject participation.
We do not sell personal information. We may share information only where necessary with trusted parties such as equipment suppliers, installation partners, couriers, hosting providers, email service providers, accounting providers, legal advisors, warranty agents or other service providers who assist CubeSA in delivering services.
Where third parties are used, CubeSA will take reasonable steps to ensure that personal information is handled responsibly and only for the intended purpose.
Where CubeSA installs, configures or supports CCTV and security systems, the client is normally the owner or operator of the surveillance system and the responsible party for footage captured on that system. CubeSA may access footage, device settings, network details or system information only where required for installation, support, troubleshooting, maintenance or authorised technical assistance.
CubeSA uses reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include controlled access to client information, secure communication practices, device protection, password controls, supplier confidentiality expectations and limiting access to information to persons who need it for service delivery.
CubeSA keeps personal information only for as long as reasonably required for the purpose it was collected, including quotation records, project records, invoices, warranty records, support history, legal obligations and legitimate business administration. When information is no longer required, CubeSA will take reasonable steps to delete, destroy, de-identify or archive it securely.
CubeSA may send service-related communication about quotations, projects, support, warranties or client requests. Marketing communication will be limited and relevant. You may ask CubeSA to stop sending marketing communication at any time by contacting us at hello@cubesa.co.za.
The CubeSA website may collect basic technical information such as browser type, device information, pages visited and general usage data through hosting tools, analytics or security tools. This information helps maintain the website, improve performance and understand visitor interest. If third-party analytics or tracking tools are added later, CubeSA should update this notice accordingly.
Some service providers used for email, website hosting, cloud storage, online forms or business administration may store or process information outside South Africa. Where this occurs, CubeSA will take reasonable steps to ensure that personal information remains protected and is used only for the purpose for which it was provided.
You may request access to your personal information, ask CubeSA to correct or update inaccurate information, object to certain processing, withdraw consent where consent is the basis for processing, or request deletion where legally appropriate. Requests can be sent to hello@cubesa.co.za.
If you believe your personal information has not been handled correctly, please contact CubeSA first so that we can investigate and respond. You may also lodge a complaint with the Information Regulator of South Africa.
CubeSA may update this POPIA Privacy Notice from time to time to reflect changes in services, systems, legal requirements or operational practices. The latest version should always be published on this website.
This website notice is a practical POPIA-aligned template for CubeSA Integrated Systems and should be reviewed by a South African legal professional if CubeSA requires formal legal sign-off.
